Last updated: September 24, 2026 (version 2.0). These Terms of Service ("Terms") are an agreement between you and Outdoorithm LLC ("Outdoorithm", "we", "us"). They govern your use of outdoorithm.com, the Outdoorithm mobile apps, Camp Sage, campsite availability alerts, the Outdoorithm API and MCP server, our gear guides and marketplace, and every other product or service we offer (together, the "Services"). Please read them. They include an arbitration agreement and class action waiver (Section 19), a limitation of our liability (Section 16), and terms about automatic renewal of subscriptions (Section 7).
By creating an account, making a purchase, or using the Services, you agree to these Terms, to our Privacy Policy, and, for any use of our data, API, or MCP server, to our Data Use and API Terms, which are part of these Terms. If you do not agree, do not use the Services.
1. Eligibility and accounts
You must be at least 13 years old to use the Services, and at least 18 to make a purchase, subscribe, or create an API key. If you use the Services on behalf of an organization, you represent that you have authority to bind it, and "you" includes that organization.
When you create an account, give us accurate information and keep it current. You are responsible for your credentials and for everything done with your account, including by any AI agent, script, or tool you connect to it. Tell us at support@outdoorithm.com if you suspect unauthorized access. Do not share your account or transfer it without our consent. Automating your own account through an API key is welcome and is governed by the Data Use and API Terms.
2. What Outdoorithm is, and is not
Outdoorithm gathers campground information from public reservation systems and other sources, enriches it with our own analysis, and helps you find, compare, and watch campgrounds. We are not a campground operator, a reservation system, or a travel agent, and we do not own, run, inspect, or control any campground.
We never make reservations on your behalf. When you decide to book, we hand you to the operator's own site (Recreation.gov, ReserveCalifornia, ReserveAmerica, a state or county park system, or another operator), where you reserve directly under that operator's terms. Your reservation, its rules, fees, cancellations, and refunds are between you and the operator.
3. Availability and alerts
An availability result is a snapshot of what an operator's system reported when we checked. Operators' systems change constantly and are always authoritative. We do not promise that a site shown as available can be booked, that a booking will succeed, or that a site that appeared available will still be there when you arrive at the operator's site.
An alert is a notification that a site matching your criteria appeared available when we looked. It is not a reservation and not a hold. Alert monitoring runs on a cadence that varies by reservation system, plan, and load, and we may slow, pause, or stop monitoring any system at any time, including to respect an operator's terms or limits. Alerts are delivered by email, push notification, or SMS according to your settings; delivery depends on carriers and platforms we do not control. By enabling alerts you consent to receive these notifications, and you can turn them off at any time in your settings. Consent to notifications is never a condition of buying anything from us.
4. SMS and text-message terms
By providing your phone number and enabling SMS notifications, you expressly consent to receive automated text messages from Outdoorithm about campsite availability. Message frequency varies with your alert settings and campsite availability, typically 0 to 10 messages per week. Message and data rates may apply; check with your carrier. You may opt out at any time by replying STOP to any message, by changing your notification settings at outdoorithm.com/dashboard/notifications, or by contacting support@outdoorithm.com; we honor opt-out requests within 10 days. Reply HELP to any message, or contact support@outdoorithm.com, for help. Supported carriers include AT&T, T-Mobile, Verizon, and other major U.S. carriers; carrier support may vary. We do not sell or rent your phone number, and we use it only to deliver the alerts you asked for. See our Privacy Policy for details.
5. AI-generated content and safety information
Many parts of the Services are generated or classified by AI and statistical models, including Camp Sage answers, review summaries and sentiment, Report Card grades, Greenbook community safety scores and flags, terrain classifications, weather-suitability ratings, packing lists, gear recommendations, and booking-window predictions ("Outputs"). Outputs are our interpretation of reviews, public data, and the models' output. They may be incomplete, out of date, biased, or wrong, other users may receive similar Outputs, and they are provided for information only. They are not professional, medical, legal, or safety advice, and a Greenbook score is not a guarantee of anyone's safety or a statement of fact about any person or place.
Before you rely on an Output, verify it, and never make an Output the sole basis for a decision that affects your safety. Confirm rules, fees, closures, and conditions with the park or operator; get weather from the National Weather Service and fire information from the responsible agency; and in an emergency, call 911. You use AI features at your own risk, and you are responsible for your own decisions and for the safety of the people you take camping.
6. Outdoor activities and assumption of risk
Camping and outdoor activities involve inherent risks, including weather, terrain, wildlife, fire, water, remoteness, and the conduct of other people, and those risks cannot be eliminated by information. You are responsible for your own preparation, judgment, fitness, and safety, for following the laws and rules that apply where you go, and for your group. To the fullest extent permitted by law, you assume the risks of the outdoor activities you undertake, and Outdoorithm is not responsible for injury, loss, or damage you suffer on a trip, however you learned about the destination.
7. Subscriptions, purchases, and automatic renewal
Some Services are free; others require a paid subscription or a one-time purchase. Current plans and prices are at outdoorithm.com/membership. Where you buy decides who bills you: purchases made on outdoorithm.com are processed by Stripe, and you authorize us to charge your payment method for them; a membership bought inside the Outdoorithm iOS or Android app is billed by Apple or Google through your app-store account, under that store's terms.
Automatic renewal. A membership subscription renews automatically at the end of each billing period (monthly or annual, as you chose), and an Alert Pack renews automatically every month for each alert slot you added; in each case the then-current price is charged until you cancel.
Cancelling a purchase made on outdoorithm.com. You can cancel at any time from your account settings at outdoorithm.com/dashboard, or by emailing support@outdoorithm.com. Cancellation takes effect at the end of the current paid period; you keep your paid benefits until then and are not charged again. If we change the price of a plan or Alert Pack you are on, we will give you at least 30 days' notice by email before a renewal at the new price, and you may cancel before it takes effect. Subscribers on legacy prices, including Alert Packs bought as a one-time purchase before we moved them to monthly billing, keep those terms for as long as the purchase stays active.
Cancelling a membership bought in the mobile app. A membership billed by Apple or Google renews, and is cancelled, through your app-store subscription settings (on an iPhone or iPad: Settings, your name, then Subscriptions; on Android: the Google Play app, your profile, then Payments and subscriptions), not through the Outdoorithm website. Cancel it there before the renewal date to avoid the next charge; deleting the app does not cancel it. We cannot cancel an Apple-billed membership for you, because only Apple can. If you cannot cancel a Google-billed membership yourself, email support@outdoorithm.com and we will cancel it through Google Play's developer tools. The store's own price-change and renewal rules apply to store-billed memberships.
One-time purchases, such as Trip Watch, e-guides, and custom trip planning, are charged once at purchase and do not renew. The checkout page tells you, before you pay, whether a purchase renews and how often. Prices exclude taxes unless stated; you are responsible for any applicable taxes. Refunds are governed by Section 8.
8. Refund policy
48-Hour Satisfaction Guarantee. For purchases made on outdoorithm.com, we offer a 48-hour satisfaction guarantee on the first purchase of each product type (membership subscription, Alert Pack, and Trip Watch). If you are not satisfied, request a full refund within 48 hours of the original purchase timestamp, no questions asked, by emailing support@outdoorithm.com or using your account settings.
Purchases made in the mobile app. An Apple-billed purchase can be refunded only by Apple: request it from Apple under Apple's refund policy, and if you tell us within 48 hours that you are not satisfied we will support your request. A Google-billed purchase is covered by the 48-hour satisfaction guarantee: email support@outdoorithm.com within 48 hours and we will issue the refund through Google Play; after 48 hours, Google's refund policy governs, and you may ask Google or us.
"First purchase" means you have not previously received a satisfaction-guarantee refund for that product type. Each product type is tracked independently, so a refund on a membership subscription does not affect your eligibility for one on an Alert Pack.
Refunds under the guarantee are for the full purchase amount, returned to the original payment method, and typically appear on your statement within 5 to 10 business days. When a refund is issued, access to the refunded product ends immediately: a membership is canceled and alerts return to free-tier limits, an Alert Pack's slot is removed, and a Trip Watch is deactivated.
Purchases outside the 48-hour window, second or subsequent purchases of the same product type, custom trip planning fees, e-guides, and any other product not covered by the guarantee are non-refundable except where the law requires otherwise. We may make exceptions in our discretion; an exception is not a waiver of this Section.
9. Custom trip planning
Outdoorithm offers custom trip planning: destination recommendations, reservation guidance, gear lists, activity suggestions, and meal planning. Full payment is required before planning begins, and fees are non-refundable once planning has started. We give guidance on reservations; you make them, and we are not responsible if you cannot secure your preferred location or dates. We are not responsible for costs or losses if you cancel or postpone a trip for any reason, and we do not guarantee any particular trip outcome. Sections 5, 6, 14, and 16 apply to custom trip plans.
10. Your content and our community
You keep your rights in the reviews, photos, trip notes, safety reports, and other content you submit ("Your Content"). You grant Outdoorithm a worldwide, non-exclusive, royalty-free licence, with the right to sublicense to our service providers, to host, store, reproduce, adapt, publish, display, and distribute Your Content in order to operate, improve, and promote the Services. You represent that you have the rights to submit Your Content and that it is truthful and does not violate anyone's rights or the law.
Outdoorithm exists to make camping accessible to everyone. Do not post content that is false, discriminatory, harassing, or that reveals someone else's private information. We may remove content, refuse to distribute it, and suspend or terminate accounts at our discretion, without liability to you. Greenbook reports are aggregated and classified; we do not publish individual reports as statements of fact about any person.
11. Acceptable use
You will not, and will not let anyone acting for you, except to the extent a written licence from Outdoorithm expressly permits it:
- use the Services for any unlawful purpose or in violation of anyone's rights;
- scrape, harvest, or systematically extract data from the Services, or use our data outside the permissions in the Data Use and API Terms;
- resell, redistribute, or embed our data or Services in your own product, or monitor availability or send alerts for other people;
- use the Services or any Output to build a competing product or dataset, or to train, fine-tune, or improve an AI model;
- circumvent or attempt to circumvent usage limits, rate limits, access controls, or security measures, including by using multiple accounts, keys, or IP addresses;
- use the Services, or anything you obtained from them, to automate reservations, cart holds, or checkout on any operator's system, to hold sites you do not intend to use, or to overload or interfere with any operator's system (reserving your own site yourself, on the operator's site, is exactly what the Services are for);
- interfere with or disrupt the Services, probe or test their vulnerability, or access data or accounts that are not yours;
- reverse engineer or decompile the Services except where the law expressly allows;
- impersonate anyone, misrepresent your affiliation, or send spam, malware, or unlawful content through the Services;
- use the Services in any application where an error in our data could lead to personal injury or serious harm without independent human review.
12. Third-party services and links
The Services rely on and link to third parties we do not control, including reservation operators, Mapbox (geocoding and drive times), Open-Meteo (weather), Stripe (payments), analytics and error-monitoring providers, and app stores. Your use of a third party's site or service is governed by its own terms and privacy policy, and we are not responsible for its availability, accuracy, or conduct.
Some links on the Services are affiliate links. As an Amazon Associate and a participant in other affiliate programs, including REI's, Outdoorithm earns from qualifying purchases at no extra cost to you. Affiliate relationships do not affect our recommendations. Prices shown for gear are provided by the retailer and can change; the price at checkout on the retailer's site governs. Purchases from marketplace vendors listed on the Services are between you and the vendor unless we say otherwise at checkout.
13. Intellectual property
The Services, including our software, design, text, graphics, logos, the Outdoorithm name and marks, our compilation of campground data, and our enrichment, scores, summaries, and models, are owned by Outdoorithm and its licensors and protected by intellectual property law. We claim no ownership of the underlying public records and operator listings we compile. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for your own personal, non-commercial use in accordance with these Terms and your plan; commercial use of our data requires a licence under the Data Use and API Terms. All rights not expressly granted are reserved. If you give us feedback, we may use it without obligation to you.
14. Warranty disclaimer
THE SERVICES, OUTDOORITHM DATA, AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, OUTDOORITHM AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT ANY CAMPGROUND INFORMATION, AVAILABILITY RESULT, ALERT, OR OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR ANY PURPOSE, THAT A SITE SHOWN AS AVAILABLE CAN BE BOOKED, OR THAT ANY ERROR WILL BE CORRECTED. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.
15. Indemnification
You will defend, indemnify, and hold harmless Outdoorithm and its members, managers, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of Your Content, your use of the Services in violation of these Terms or the law, your violation of an operator's terms, your infringement of anyone's rights, or, if you use our data in a business or on behalf of others, your product, service, or users. We will give you prompt notice of any such claim and reasonable cooperation, and you will not settle a claim that imposes obligations on us without our written consent.
16. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUTDOORITHM AND ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; FOR LOST PROFITS, LOST RESERVATIONS, LOST TRIPS, TRAVEL OR LODGING COSTS, LOSS OF GOODWILL, OR LOSS OF DATA; OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER THEORY, EVEN IF WE WERE ADVISED OF THE POSSIBILITY. OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID OUTDOORITHM IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS (USD $100).
These limits do not apply to liability that the law does not allow to be limited, including, under California Civil Code section 1668, liability for fraud, for willful injury to a person or property, or for a violation of law, whether willful or negligent. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. The limitations in this Section are an essential part of the bargain between you and Outdoorithm, and the Services would not be offered without them.
17. Termination
You may stop using the Services at any time and may delete your account from your account settings. We may suspend or terminate your account or access to the Services at any time, with or without notice, if we believe you have violated these Terms, if the law requires it, or if continued service would create an unreasonable risk to Outdoorithm, to operators, or to other users. We may also change or discontinue any part of the Services, including free features, on reasonable notice where practical. If we terminate a paid subscription other than for your breach, we will refund the unused portion of the prepaid period. Sections 5, 6, 10, 11, 13 through 16, and 18 through 22 survive termination.
18. Changes to these Terms
We may update these Terms. If a change is material, we will notify you directly, by email to the address on your account or by a notice in the Services that you must dismiss, at least 30 days before the change takes effect, and we will update the date at the top of this page. Posting a revised version of this page is not, by itself, notice of a material change. Your continued use of the Services after the effective date stated in that notice is acceptance of the updated Terms. If you do not agree, stop using the Services and, if you have a subscription, cancel it before the change takes effect. A change to Section 19 (dispute resolution) does not apply to a dispute that either party had already given notice of, and you may reject such a change, and keep the prior version of Section 19, by emailing support@outdoorithm.com within 30 days after we notify you of it.
19. Dispute resolution and arbitration
Please read this Section carefully. It affects your rights.
Informal resolution first. Before starting any formal proceeding, you and Outdoorithm agree to try to resolve the dispute informally. Send a written notice describing the dispute and what you want to support@outdoorithm.com (we will send ours to the email on your account), and the parties will attempt in good faith to resolve it for at least 60 days from the notice. Any statute of limitations is paused during that period.
Binding individual arbitration. If the dispute is not resolved informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services, including its existence, validity, or termination, will be resolved by binding arbitration before a single arbitrator administered by JAMS under its Streamlined Arbitration Rules and, for claims brought by a consumer, its Consumer Arbitration Minimum Standards, in effect when the claim is filed. The arbitration will be conducted in English, in Alameda County, California, or by video or written submission at your election for claims under $25,000. Outdoorithm will pay all JAMS filing, administrative, and arbitrator fees for a consumer claim other than the initial filing fee that JAMS' consumer standards allow to be charged to you, and we will reimburse that fee if you win. The arbitrator may award the same relief a court could award to the individual party, and judgment on the award may be entered in any court with jurisdiction. This agreement to arbitrate is governed by the Federal Arbitration Act.
What this does not cover. Either party may bring an individual claim in small claims court if it qualifies there. Either party may seek an injunction or other equitable relief in court to protect its intellectual property or confidential information, or to stop unauthorized access to or extraction from the Services. Nothing in this Section prevents you from seeking public injunctive relief in court where California law entitles you to it, or from reporting concerns to a government agency.
No class actions. You and Outdoorithm agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative action. The arbitrator may not consolidate claims of different people or preside over any form of representative proceeding. If this class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and decided by a court, with the rest arbitrated.
Coordinated claims. If a large number of similar arbitration demands are filed against Outdoorithm by or with the help of the same law firm or group, the JAMS Mass Arbitration Procedures and Guidelines in effect when the demands are filed will apply to them.
Your right to opt out. You may opt out of this arbitration agreement by emailing support@outdoorithm.com with the subject "Arbitration opt-out", your name, and the email on your account, within 30 days after you first accept these Terms. Opting out does not affect any other part of these Terms.
Jury waiver. To the extent a claim proceeds in court rather than arbitration, and to the extent the law of that court permits a waiver agreed before a dispute arises, you and Outdoorithm each waive the right to a jury trial. California state courts do not enforce such waivers, and nothing in this paragraph claims otherwise.
20. Governing law and venue
These Terms and any dispute arising from them or the Services are governed by the laws of the State of California, without regard to its conflict-of-laws rules. For any matter that is not arbitrated, you and Outdoorithm consent to the exclusive jurisdiction of the state and federal courts in Alameda County, California, except that either party may seek the injunctive relief described in Section 19 in any court with jurisdiction.
21. Notice to California residents
Under California Civil Code section 1789.3, California residents are entitled to the following notice: the Services are provided by Outdoorithm LLC, 4200 Park Blvd #115, Oakland, CA 94602. To file a complaint about the Services or to receive further information, contact us at support@outdoorithm.com or by telephone at (510) 210-3877. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
22. General
These Terms, the Privacy Policy, the Data Use and API Terms, and any plan-specific terms shown at purchase are the entire agreement between you and Outdoorithm about the Services and replace any earlier agreement on the same subject. If you have a written licence with Outdoorithm, it governs for the conduct it expressly permits and the commercial terms it states, and these Terms and the Data Use and API Terms govern everything else; conduct a written licence expressly permits is not a breach of Section 11. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets, or to an affiliate. Neither party is liable for failure to perform caused by events beyond its reasonable control, including natural disasters, fire, outages of a reservation operator or carrier, or government action; this does not excuse payment obligations. There are no third-party beneficiaries. Notices to Outdoorithm go to support@outdoorithm.com; notices to you go to the email on your account.
23. Contact
Questions about these Terms: support@outdoorithm.com. Outdoorithm LLC, 4200 Park Blvd #115, Oakland, CA 94602.